More & more homeowners are taking advantage of today’s social media & "for rent by owner" internet marketing sites. Managing their own marketing & reservations. Aruba Home Minder’s GUEST SERVICES gives hands on homeowners the best of both worlds. Complete control of your reservations, calendar, payments, & guest screening with the peace of mind of having an experienced, conscientious local partner available to greet guests upon arrival & meet them prior to departure for check out and inspection. A professional, reliable team available for emergencies, repairs, maintenance, cleaning or simply to answer questions.
In Person Check-In
All guests are greeted by an Aruba Home Minders Knowledgeable & friendly team member, Flexible check in /out times are based on guest’s flight schedule. Giving a superior guest experience. Check ins include an Informative walk through tour and property familiarization.
In Person Check out / Property Inspections
Check out times are scheduled upon arrival. All guests receive and sign a copy of house rules. An Aruba Home Minders team member meet with guests prior to departure to gather feedback and complete an initial inspection. All rental properties we manage receive a thorough inspection after each guest. Any damage is promptly reported to us and we will notify the guest & homeowner accordingly.
Enhanced Cleaning Services
Clean properties are one of the keys to success in the vacation rental industry, There is no 2nd chance to make a great 1st impression. We are very proud of the 5 star reviews we consistently receive for cleanliness. All properties are professionally cleaned, sanitized and inspected prior to all guest arrivals.
Rapid Maintenance Service
We maintain good relationships with the best contractors in the area. As a result, we are typically able to get maintenance issues and repairs taken care of the same day they are reported. These contractors are reliable, perform quality work and are cost effective.
Effective Communication
Aruba Home Minders prides itself on prompt, and effective communication. All guest inquires are responded to in a timely manner via whichever channel the guest contacts us through. We will follow-up with the guest as needed to ensure everything is satisfactory.
24/7 emergency Support
Aruba Home Minders offers 24/7 customer service and support to both our owners and guests. Being a locally owned and operated company , we are able to respond promptly to guest inquiries, owner requests, maintenance needs and emergencies.
Linen and Towel Packages
Aruba Home Minders provides complete linen and towel packages for all guests with every reservation. Most properties have in house washer & dryer, and laundry service is available
Guest Supplies
Aruba Home Minders provides our guests with a complete guest supply package which includes T.P, paper towels, dish detergent, dish cloth/ sponge, dishwasher tablets, laundry detergent, & garbage bags Additional hotel size soaps, shampoo & conditioner to get guests started,
Services are charged a la carte. Monthly on call/ administration fee applies
Guest services can be combined with one of our Property Management packages for complete Peace of Mind in Paradise.
